Privacy Policy

Updated date: August 16, 2024

This Privacy Policy explains how The Pest Repeller (referred to herein as “the Site”, “we”, “us” or “our”) collects, uses, and shares your personal information when you interact with our website the-pest-repeller.com or use our services. The terms “you”, “your” and “yours” refer to any user of our services, whether a customer, a site visitor or any other person affected by our data collection practices.

 

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in our practices or to meet legal obligations. In the event of an update, the revised version will be posted on our Site with an updated “Last Updated” date. We encourage you to check this page periodically to stay informed of any changes.

 

Information We Collect and How We Use It

We collect different categories of personal information depending on how you interact with our Site and services. This information allows us to offer you a personalized experience, improve our services, and comply with our legal obligations.

Types of Personal Information Collected

Data provided directly by you:

  • Contact details : Name, postal address, telephone number, email address.
  • Order Information : Details such as your billing address, shipping address, payment information (including credit card number or bank details) needed to process your transactions.
  • Account Data : Username, password, and answers to security questions to protect your account.
  • Customer Support Information : Any information you provide to us during your interactions with our customer service, whether by email, telephone, or other means.

Certain features of our Site require you to provide this information. If you choose not to provide this data, you may not be able to access certain features or services.

Information collected automatically:

  • Usage Data : We automatically collect information about your interaction with our Site, such as IP address, browser type, device type, pages visited, and interactions with content on the Site. This information is collected through cookies, tracking pixels, and other similar technologies.

Data obtained from third parties:

  • Service Providers : We may receive information from our partners, such as Shopify, who help us process payments and fulfill orders.
  • Advertising Partners : Information may also be collected by our advertising partners for marketing and targeted advertising campaigns.

 

Purposes of Use of Personal Information

The information we collect is used for several purposes, including:

  • Providing and managing services : We use your data to process your orders, manage your accounts, arrange for product delivery, and facilitate returns and exchanges.
  • Marketing and Promotion : Your information may be used to send you promotional offers via email, SMS, or postal mail, as well as to tailor online advertisements to your preferences.
  • Security and Fraud Prevention : We employ measures to protect our Site and your data from fraud and other malicious activity.
  • Continuous improvement of services : The data collected is also used to analyze interactions on the Site and optimize our services according to the needs of our users.

 

Use of Cookies

Like many websites, we use cookies to improve the functionality of the Site, remember your preferences, and personalize your experience. You can set your browser to refuse or delete cookies, but this may affect your access to certain features of the Site.

 

Sharing of Personal Information

We only share your personal information with third parties in specific circumstances:

  • Service Providers : We work with third-party service providers to provide payment processing, order fulfillment, customer support, and other similar services.
  • Business Partners : Your information may be shared with our partners for marketing and advertising campaigns.
  • Legal Compliance : We may disclose your information to comply with applicable laws or in response to lawful requests by authorities.

We only disclose sensitive personal information with your consent or for the purposes clearly stated in this Privacy Policy.

 

Data Security and Retention

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission or storage is completely secure. We retain your information for as long as necessary to provide the services, comply with legal obligations, or as otherwise required by law.

 

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information:

  • Right of access : You have the right to request access to your personal data that we hold.
  • Right of rectification : You can request the correction of inaccurate or incomplete information.
  • Right to erasure : You can request the deletion of your personal data in certain circumstances.
  • Right to portability : You can request to receive a copy of your personal data in a structured, commonly used and machine-readable format.
  • Right to Opt Out of Sales or Sharing of Data : You have the right to opt out of the sale or sharing of your personal information for targeted advertising.
  • Withdrawal of consent : You can withdraw your consent at any time, where the processing of your data is based on it.
  • Right to complain : If you have concerns about how your data is processed, you have the right to lodge a complaint with the competent authority.

To exercise these rights, please contact us using the contact details provided below. We will not discriminate against you for exercising your privacy rights.

 

International Users

Your personal information may be transferred, stored, and processed outside of your country of residence, including in the United States. When we transfer data outside the EEA, we ensure that adequate safeguards, such as the European Commission's Standard Contractual Clauses, are in place.

 

Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us by email at contact(@)the-pest-repeller.com or by mail at the following address: 1209 MOUNTAIN ROAD PL NE STE N, Albuquerque, NM, 87110, US.

We are responsible for processing your personal information in accordance with applicable laws.